Utilities & Water
Voluntary Disconnection of Water Service Connection
CSFWD/PW-CSF processes a concessionaire's voluntary request to disconnect their water service connection.
Service at a Glance
Active concessionaires
Before You Apply
Requirements
Prepare these requirements before visiting the office.
- 1
Account-owner ID
Where to secure: Customer
- 2
Applies only: If filed by a representative
Notarized Special Power of Attorney (SPA) for a representative
Where to secure: Customer
- 3
Full settlement of the bill / other outstanding balance
Where to secure: Customer
Steps
How to apply
- 1
Submit identification/authorization at CSFWD/PW-CSF Customer Service.
- 2
Account/balance verification.
- 3
Pay the outstanding balance at the teller.
- 4
Sign the voluntary-disconnection log.
- 5
Job order and physical disconnection.
Important
Important notes
- Full settlement of the outstanding balance is required before disconnection.
Official source and verification
This service record was reviewed on 2026-09-07 from Citizen's Charter Handbook 2025 (1st Edition). BetterSanFernando is independent and is not the official City Government website. Confirm current requirements with the official source or office before applying.