San Fernando, Pampanga
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Utilities & Water

Reconnection of Accounts Disconnected After Twenty-Four (24) Hours

City of San Fernando Water District (CSFWD)

CSFWD/PW-CSF reconnects a water service account that has been disconnected for more than 24 hours, including prior voluntary or delinquency disconnections.

Service at a Glance

Who may avail

Inactive/disconnected concessionaires, including prior voluntary or delinquency disconnections

Processing time
9 working days total; the Charter also records 1 working day and 37 minutes of active handling/implementation
Fee
PHP 300.00 if disconnected from the service line; PHP 500.00 if disconnected from the main line; plus market-variable material cost and outstanding account amounts
Office
City of San Fernando Water District (CSFWD)

Before You Apply

Requirements

Prepare these requirements before visiting the office.

  1. 1

    Billing notice

    Where to secure: Customer

  2. 2

    Customer account ledger

    Where to secure: CSFWD/PW-CSF Customer Service

  3. 3

    Payment of reconnection fee, outstanding balances, and required materials

    Where to secure: Customer

  4. 4

    Applies only: If inactive over one year

    If inactive over one year: account-owner ID and Transfer Certificate of Title (TCT) proof

    Where to secure: Customer

  5. 5

    Applies only: If filed by a representative

    For a representative: notarized Special Power of Attorney (SPA)

    Where to secure: Customer

Steps

How to apply

  1. 1

    Submit the reconnection request at CSFWD/PW-CSF Customer Service.

  2. Day 2

    Account assessment and site inspection.

  3. Day 3

    Encoding.

  4. Day 4

    Pay the assessed amount; the job order is prepared.

  5. Day 5-9

    Implementation.

Important

Important notes

  • This is a separate transaction from Reconnection Within 24 Hours; the two are not combined.

Official source and verification

This service record was reviewed on 2026-09-07 from Citizen's Charter Handbook 2025 (1st Edition). BetterSanFernando is independent and is not the official City Government website. Confirm current requirements with the official source or office before applying.