San Fernando, Pampanga
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PWD Services

Issuance of Person with Disability Identification Card and Purchase Booklets for New Applicants

City Social Welfare and Development Office (CSWDO)

The PDAO issues a Person with Disability (PWD) Identification Card and purchase booklets to a new applicant. The PWD ID supports access to the 20% discount and value-added-tax exemption on certain goods and services for residents of the City of San Fernando.

Service at a Glance

Who may avail

People with a long-term physical, mental, intellectual, or sensory impairment that may hinder full and effective participation in society.

Processing time
7 days and 40 minutes
Fee
No fee
Office
City Social Welfare and Development Office (CSWDO)

Before You Apply

Requirements

Prepare these requirements before visiting the office.

  1. 1

    Duly Accomplished Form

    Where to secure: City Social Welfare and Development Office

  2. 2

    Barangay Certificate of Residency (1 original, 1 photocopy)

    Where to secure: Respective Barangay

  3. 3

    Applies only: Submit one accepted identification document

    Photocopy of Voter's ID, Voter's Certification, or another accepted valid ID with specimen signature. Accepted IDs include ePhilID, Philippine Passport, SSS ID or UMID Card, GSIS ID or UMID Card, Driver's License, PRC ID, OWWA ID, Senior Citizen ID, PWD ID, NBI Clearance, PhilHealth ID (digitized PVC), Integrated Bar of the Philippines ID, School ID (for students), TIN ID, Postal ID, Barangay Certification, GSIS E-CARD, Certification from the National Council for the Welfare of Disabled Persons, Company ID issued by a private entity, Police Clearance, Cedula or Community Tax Certificate, Form 137 (for students), Transcript of Records, Marriage Contract, or Birth Certificate.

    Where to secure: Requesting client or issuing agency

  4. 4

    Applies only: If the client has an apparent disability, a 3R whole-body picture must also be attached

    Original colored 1x1 picture, white or red background (2 pcs)

    Where to secure: Requesting client

  5. 5

    Medical Certificate (1 original, 1 photocopy) indicating the disability

    Where to secure: Referral to City Medical Doctor, Rural Health Physician, and/or a specialist on the disability

Steps

How to apply

  1. 1

    Prepare the required documents and complete the PWD ID application form at the Persons with Disabilities Affairs Office (PDAO).

  2. 2

    Wait while PDAO staff review the submitted documents, and sign in at the CSWDO logbook. Answer any questions for clarification.

  3. 3

    Wait for the approval and verification of the application. On the given date, sign in at the CSWDO logbook and claim the PWD ID from the CSWDO.

Important

Important notes

  • National guidance distinguishes documentary requirements for apparent versus non-apparent disability (a Certificate of Disability is generally not required for apparent disability); the local Charter checklist does not draw this distinction explicitly. This publication preserves the Charter checklist without a City-issued update.

Official source and verification

This service record was reviewed on 2026-09-01 from City Government of San Fernando, Pampanga Citizen's Charter 2026 (2nd Edition). BetterSanFernando is independent and is not the official City Government website. Confirm current requirements with the official source or office before applying.