San Fernando, Pampanga
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Health Services

Ambulance Request (Home to Hospital)

City Health Office (CHO)

The Health Emergency Management Staff (HEMS) Unit of the City Health Office provides assistance on the assessment, transfer, and referral of patients to higher levels of health care.

Service at a Glance

Who may avail

All Fernandinos.

Processing time
Refer to the Citizen's Charter; the published total processing-time row is incomplete. Actual time may vary depending on traffic, case severity, and the distance from home to the hospital.Confirm with the office.
Fee
No fee
Office
City Health Office (CHO)

Before You Apply

Requirements

Prepare these requirements before visiting the office.

  1. 1

    Ambulance Request Form

    Where to secure: City Administrator's Office

  2. 2

    Current hospital records (Medical certificate/Clinical Abstract/Discharge Summary/Letter of Appointment)

Steps

How to apply

  1. 1

    Submit the completed Ambulance Request Form and the patient's current hospital records to the HEMS Office at Heroes Hall, CSFP.

  2. 2

    Wait while HEMS personnel review the submitted documents and conduct a brief interview to verify the request.

  3. 3

    Wait while HEMS staff assess the patient's condition and confirm the appointment with the receiving facility, subject to approval by the HEMS Medical Coordinator/City Health Officer.

  4. 4

    Wait for a text message or call from HEMS personnel informing you whether the request was approved or disapproved, along with further details if approved.

Official source and verification

This service record was reviewed on 2026-09-01 from City Government of San Fernando, Pampanga Citizen's Charter 2026 (2nd Edition). BetterSanFernando is independent and is not the official City Government website. Confirm current requirements with the official source or office before applying.