San Fernando, Pampanga
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Assistance Programs

Issuance of Social Case Study (Informal Settlers)

City Social Welfare and Development Office (CSWDO)

The CSWDO assesses the applicant and issues a Social Case Study for informal-settler assistance needs.

Service at a Glance

Who may avail

Indigent individuals and families in the community

Processing time
7 days and 2 hours
Fee
Not stated in the Citizen's Charter
Office
City Social Welfare and Development Office (CSWDO)

Before You Apply

Requirements

Prepare these requirements before visiting the office.

  1. 1

    Barangay Certificate of Residency or Barangay Indigency of the client (1 original)

    Where to secure: Respective Barangay

  2. 2

    Endorsement Letter

    Where to secure: Local Housing

  3. 3

    Court Order

    Where to secure: Trial Court

  4. 4

    Photocopy of Voter's ID, Voter's Certification, or two accepted valid IDs with specimen signatures of the parent or guardian

    Where to secure: Parent or guardian or issuing agencies

Steps

How to apply

  1. 1

    Visit the CSWDO, obtain a queue number, wait for your turn, and ask about the service requirements.

  2. 2

    Participate in the assessment interview, answer the questions, and wait for the decision.

  3. 3

    Upon approval, receive the Social Case Study and sign the logbook to acknowledge its release.

Important

Important notes

  • Assessment and issuance of a Social Case Study do not guarantee assistance, funding, or a benefit amount.

Official source and verification

This service record was reviewed on 2026-09-01 from City Government of San Fernando, Pampanga Citizen's Charter 2026 (2nd Edition). BetterSanFernando is independent and is not the official City Government website. Confirm current requirements with the official source or office before applying.