San Fernando, Pampanga
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Assistance Programs

Issuance of E-AICS Social Case Study (Medical Assistance)

City Social Welfare and Development Office (CSWDO)

The CSWDO assesses eligible residents seeking medical assistance under E-AICS and issues a Social Case Study when approved.

Service at a Glance

Who may avail

Indigent individuals and families in the community

Processing time
2 hours and 20 minutes
Fee
Not stated in the Citizen's Charter
Office
City Social Welfare and Development Office (CSWDO)

Before You Apply

Requirements

Prepare these requirements before visiting the office.

  1. 1

    Barangay Certificate of Residency or Barangay Indigency of the client and beneficiary (1 original)

    Where to secure: Respective Barangay

  2. 2

    Hospital request, bill, or costing of the client (1 original and 1 photocopy)

    Where to secure: Hospital where the client was admitted

  3. 3

    Medical Certificate or Clinical Abstract (1 original and 1 photocopy)

    Where to secure: Hospital or doctor

  4. 4

    Applies only: Submit one accepted identification document

    Photocopy of Voter's ID, Voter's Certification, or another accepted valid ID with specimen signature of the client

    Where to secure: Requesting client or issuing agency

Steps

How to apply

  1. 1

    Visit the CSWDO, obtain a queue number, wait for your turn, and ask about the service requirements.

  2. 2

    Participate in the assessment interview, answer the questions, and wait for the decision.

  3. 3

    Upon approval, receive the Social Case Study and sign the logbook to acknowledge its release.

Important

Important notes

  • Assessment and issuance of a Social Case Study do not guarantee assistance, funding, or a benefit amount.
  • No active online application channel is published for this service.

Official source and verification

This service record was reviewed on 2026-09-01 from City Government of San Fernando, Pampanga Citizen's Charter 2026 (2nd Edition). BetterSanFernando is independent and is not the official City Government website. Confirm current requirements with the official source or office before applying.