San Fernando, Pampanga
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Assistance Programs

Issuance of Certificate of Indigency (Point of Service-Financially Incapable)

City Social Welfare and Development Office (CSWDO)

The CSWDO issues a Certificate of Indigency for Point of Service financially incapable applicants after assessment.

Service at a Glance

Who may avail

Indigent individuals and families in the community

Processing time
1 hour and 25 minutes
Fee
Not stated in the Citizen's Charter
Office
City Social Welfare and Development Office (CSWDO)

Before You Apply

Requirements

Prepare these requirements before visiting the office.

  1. 1

    Medical Certificate or Clinical Abstract of the client (1 original)

    Where to secure: Hospital where the client was admitted

  2. 2

    Duly accomplished PhilHealth Member Registration Form of the client (1 original)

    Where to secure: PhilHealth

  3. 3

    Barangay Indigency of the client, parent, or guardian (1 original)

    Where to secure: Respective Barangay

  4. 4

    Barangay Certificate of Residency of the client (1 original)

    Where to secure: Respective Barangay

  5. 5

    Applies only: Submit one accepted identification document

    Photocopy of Voter's ID, Voter's Certification, or another accepted valid ID with specimen signature

    Where to secure: Requesting client or issuing agency

Steps

How to apply

  1. 1

    Visit the CSWDO, obtain a queue number, wait for your turn, and ask about the service requirements.

  2. 2

    Participate in the assessment interview, answer the questions, and wait for the decision.

  3. 3

    Upon approval, receive the Certificate of Indigency and sign the logbook to acknowledge its release.

Official source and verification

This service record was reviewed on 2026-09-01 from City Government of San Fernando, Pampanga Citizen's Charter 2026 (2nd Edition). BetterSanFernando is independent and is not the official City Government website. Confirm current requirements with the official source or office before applying.