San Fernando, Pampanga
Weather —
EN

Assistance Programs

Issuance of Certificate of Indigency (Legal Assistance)

City Social Welfare and Development Office (CSWDO)

The CSWDO issues a Certificate of Indigency for legal assistance after assessing the applicant's circumstances.

Service at a Glance

Who may avail

Indigent individuals and families in the community

Processing time
1 hour and 25 minutes
Fee
Not stated in the Citizen's Charter
Office
City Social Welfare and Development Office (CSWDO)

Before You Apply

Requirements

Prepare these requirements before visiting the office.

  1. 1

    Barangay Indigency of the client stating the purpose as PAO or IBP assistance (1 original)

    Where to secure: Respective Barangay

  2. 2

    Applies only: Submit one accepted identification document

    Photocopy of Voter's ID, Voter's Certification, or another accepted valid ID with specimen signature

    Where to secure: Requesting client or issuing agency

  3. 3

    Applies only: Submit one applicable proof of income

    Proof of income, such as a payslip, Income Tax Return, Certificate of Tax Exemption, bank statement, or affidavit of no or low income (original for presentation and 1 photocopy)

    Where to secure: Employer, Bureau of Internal Revenue, respective bank, or notarial firm

  4. 4

    Applies only: For court cases

    Court Order or Resolution (original for presentation and 1 photocopy)

    Where to secure: Trial Court

  5. 5

    Applies only: For property concerns

    Land contract, title, or resolution (original for presentation and 1 photocopy)

    Where to secure: City Assessor's Office

  6. 6

    Applies only: Additional requirement for IBP assistance

    Denial Letter

    Where to secure: Public Attorney's Office

Steps

How to apply

  1. 1

    Visit the CSWDO, obtain a queue number, wait for your turn, and ask about the service requirements.

  2. 2

    Participate in the assessment interview, answer the questions, and wait for the decision.

  3. 3

    Upon approval, receive the Certificate of Indigency and sign the logbook to acknowledge its release.

Official source and verification

This service record was reviewed on 2026-09-01 from City Government of San Fernando, Pampanga Citizen's Charter 2026 (2nd Edition). BetterSanFernando is independent and is not the official City Government website. Confirm current requirements with the official source or office before applying.