Utilities at Tubig
New Service Application
CSFWD/PW-CSF processes new water service connection applications for eligible residential, commercial, and government entities within its service coverage area.
Serbisyo sa Isang Tingin
Residential, commercial, and government entities in the City of San Fernando and Sto. Tomas, Pampanga, within the service coverage area of CSFWD/PW-CSF
Bago Mag-apply
Mga Kinakailangan
Ihanda ang mga kinakailangang ito bago bumisita sa tanggapan.
- 1
Application form
Saan kukunin: CSFWD/PW-CSF Customer Service
- 2
Two Philippine government-issued IDs with specimen signatures
Saan kukunin: Customer
- 3
Proof appropriate to the applicant's occupancy: private owners submit title/deed or equivalent ownership evidence; tenants submit a notarized lease plus ownership evidence; accredited informal-settler associations and occupants of government/private property may require association or Barangay certification and undertakings
Saan kukunin: Customer
- 4
For representatives: applicant/representative identification and notarized authority where the applicant cannot sign
Saan kukunin: Customer
- 5
For corporate/business applicants: application, ownership evidence or notarized lease, representative authorization, relevant business/registration document, and landlord authorization where the premises are leased
Saan kukunin: Customer
Mga Hakbang
Paano mag-apply
- Day 1
File the application at CSFWD/PW-CSF Customer Service; the Customer Service Assistant encodes it and schedules inspection.
- Day 2
The inspector performs the site inspection and assesses required materials, permits, and charges.
- Day 3
The assessment is encoded.
- Day 4
Sign the Water Service Contract, receive a brief policy orientation, then pay the assessed amount; the job order is prepared.
- Day 5-9
Installation proceeds under normal working conditions and subject to resource availability.
Mahalaga
Mahahalagang tala
- Eligibility is limited to the City of San Fernando and Sto. Tomas, Pampanga, within CSFWD/PW-CSF service coverage. Confirm coverage before relying on this service; not every San Fernando barangay or property is served.
- No online application channel is confirmed; apply in person at CSFWD/PW-CSF Customer Service.
- Tapping/installation, boring/jetting, cutting/breaking, excavation, restoration, and material charges are subject to current market values and site conditions. No universal flat connection fee is published.
- This replaces an older legacy web workflow (1-2 day survey, fixed Monday/Wednesday orientation, 1-5 day installation), which is superseded by the current 2025 Charter's Day 1-9 process.
Opisyal na Source at Beripikasyon
Sinuri ang talaan ng serbisyong ito noong 2026-09-07 mula sa Citizen's Charter Handbook 2025 (1st Edition). Ang BetterSanFernando ay malaya at hindi ito ang opisyal na website ng Pamahalaang Lungsod. Kumpirmahin ang kasalukuyang mga kinakailangan sa opisyal na source o tanggapan bago mag-apply.